Data Protection Complaints

We want to give you the best possible service. Therefore, if at any point you become unhappy or concerned about how we process your personal data then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance please contact the person who is working on your matter to discuss your concerns, and we will do our best to resolve any issues at this stage. Making a complaint will not affect how we handle your matter.

What to do if we cannot resolve your complaint

The Information Commissioner´s Office (ICO) may be able to help you if we are unable to resolve your complaint. They will look at your complaint independently and it will not affect how we handle your matter.

Before accepting a complaint for investigation, the Information Commissioner´s Office will check that you have tried to resolve your complaint with us first.

Contact details

Visit: Check if you can complain | ICO

Call: 0303 123 1113